1. Studio Policies & Class Participation

Attendance

• Please arrive 5 minutes before class starts.
• Notify your teacher in advance if your child cannot attend.

Parent Participation

• Parents are kindly asked to wait outside during classes unless otherwise arranged with the teacher.

Behavior Expectations

• All dancers are expected to treat teachers and fellow students with kindness and respect.
• No chewing gum in class.
• Always ask permission before leaving the classroom (e.g., for bathroom breaks).

Extra Costs

Participation in the following may incur additional costs:

• Competitions: Rehearsal fees, entry fees, costumes, spectator tickets.
• Exams: Exam fees and any required exam-specific attire.
• Annual Showcase: Costume costs and spectator tickets.
• Workshops or Special Events: Participation fees as communicated.

Exact costs will be confirmed by your teacher throughout the year.

2. POPIA (Protection of Personal Information Act) Compliance

We are committed to protecting your personal information in line with South Africa’s POPIA legislation.

• We collect only the information needed to manage your enrolment and communication.
• Your data is stored securely and is never sold or shared without your consent.
• You have the right to request access to, or removal of, your personal data at any time.

For any privacy-related concerns, please contact us at info@lifteddancefactory.co.za.

3. Media & Photography Consent

We love celebrating our dancers’ progress through photos and videos on our social media, website, and marketing materials.

If you prefer that we do not include your child in these materials, please notify us in writing.

• You can update or change your consent at any time.
• If you previously opted out and wish to opt back in (or vice versa), just let us know and we’ll gladly update your preferences.
• While we do our best to honour all media preferences, if you notice your child featured in a photo or video you’d like us to remove, please contact us immediately. We are committed to addressing such requests promptly and respectfully.

For all media-related concerns, please contact us at info@lifteddancefactory.co.za.

4. Website Privacy & Cookie Policy

Embedded Forms and Contact Data

When you fill out a form on our site (such as Contact, Enrolment, or Trial Lesson), we collect the information you submit, including your name, contact details, and message. This data is used only to respond to your enquiry and manage your engagement with Lifted Dance Factory.

We do not allow public commenting on our site.

Cookies

We use cookies to enhance your experience and monitor site performance. These include:

• Temporary cookies to support form submissions
• Analytics cookies to measure traffic and usage patterns

Cookies do not collect personal information unless you provide it via a form.

Embedded Content from Third-Party Sites

Some content on this site (e.g., videos or social feeds) may be embedded from third-party platforms. These platforms may track interaction with the content as if you visited them directly.

Data Sharing

We do not sell, rent or distribute your personal information. Your data may be shared only when required by law, to fulfil a specific service, or when you give explicit consent.

Data Retention

We retain form submissions and user data only as long as needed for administrative and operational purposes. Registered students’ information is stored securely.

5. Fees & Payment Terms

• Payment Due Date: All fees are payable monthly in advance, on or before the 5th of each month. For example, March fees must be paid by the end of February.

• Payment Method: All payments must be made via Electronic Funds Transfer (EFT) only. No cash or alternative payment methods will be accepted.

• Late Payments: A late payment penalty may apply if fees are not received by the due date.

• Non-Attendance: Monthly fees remain payable in full regardless of class attendance. Exceptions will only be considered upon receipt of a valid medical certificate confirming that the student is unable to attend due to health reasons.

• Cancellations: To cancel your enrolment, one full calendar month’s paid and written notice is required.

  • For example, if you wish to cancel at the end of April, notice must be submitted and April fees paid in full.

  • No cancellations will be accepted after 31 October. Enrolments not cancelled before this date will be liable for the full fourth-term fees, regardless of attendance.

6. Agreement Acceptance

By enrolling in our classes or using our services, you agree to these terms and conditions.

This page was last updated on 6 June 2025.

7. Contact Us

We’re always happy to clarify anything you’re unsure about.